jeannie@massageandskin.com  |  +503 200 9169
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Policies

Cancellation Policy:
I know that schedules can get busy and that last-minute conflicts come up.

I will do everything I can to accommodate your schedule.  Please help to provide better service for you and my other clients by honoring the cancellation policy.

Massage and Skin has a twenty-four hour cancellation. If you need to cancel your appointment, please give me at least twenty-four hour notice.

Thank you for your consideration.

Emergencies:

Life happens- sickness, car accidents, etc.  If you have a car accident the day of your appointment with me; I want you to see your doctor or your chiropractor first!  Even though massage therapy may be performed immediately after an accident, you should always check with a medical doctor (MD) or a Chiropractor (DC) to see the extent of structural damage, nerve damage and internal or external injuries before getting a massage treatment. There may be damage that would not allow massage therapy to be done right away.

If you feel like you are coming down with something- cold/flu: now is not the best time for your massage. A massage will most likely make you feel worse, plus more than likely you are contagious. I need to stay healthy for my other clients. Call me to cancel and reschedule your appointment and take care of yourself!

Tardiness:
To show respect for me, your therapist and other clients who may be following you please arrive on time.  If you do arrive late, your session may be shortened in order to ensure that any following appointments start on time.  Regardless of the length of treatment, clients will be responsible for Full payment of the scheduled appointment time.

Communication Policy:
It is important for you to communicate with your therapist (me) throughout the massage if I am applying too much pressure or if you need more.  Also please let me know if anything else lighting, music volume, temperature needs to be adjusted.

Personal Conduct Policy:
I have a Zero Tolerance Policy when it comes to inappropriate behavior.  If any behavior is considered inappropriate, including touching, sexual innuendos and/or rude requests, the session will be terminated immediately and FULL payment is required.

Draping Policy:
Draping is REQUIRED by law…Period…no exceptions.  I only work on the part of the body that is exposed — your back, one arm or one leg, for instance. The rest of the body is covered.  The client will be adequately draped during the whole massage with both the sheet and blanket to protect the modesty of the client and that of my own.

Agreement Policy:  (I will have a printed version of this page at your appointment)

Before your first massage and/or facial with me you will need to sign this policy page to state that you have read and aware/agree with these policies and they will remain the same throughout our professional relationship.